The Dumb Ones

FREQUENTLY ASKED QUESTIONS

The questions people actually ask us. Yes, including the ones we can't believe are real.

ORDERING & PRODUCTS

Will this shirt get me fired?

That depends entirely on your workplace, your boss's sense of humor, and how many warnings you've already received. We print it. What you do with it is on you. We accept no liability for HR incidents.

Can I wear this to a wedding?

Depends on the wedding. If it's your wedding, absolutely — it's your call. If it's someone else's wedding, read the room. We recommend asking yourself: "Would this person invite me back for their next wedding?" If yes, maybe leave the shirt at home.

Is this shirt appropriate for Thanksgiving dinner?

Almost certainly not. That's kind of the point.

Can I gift this to someone who might be offended?

That's between you and your relationship with that person. We're just the printers.

Do you have kids sizes?

We do offer some youth sizes on select products. That said — we'll leave it entirely up to the parents to decide if a particular design is appropriate. We're not getting involved in that one.

Can I request a custom design?

We don't currently offer custom one-off designs. Everything you see in the shop is what's available. If you have an idea that you're convinced the world needs, use the contact form — no promises, but we're not completely opposed to interesting suggestions.


SHIPPING & DELIVERY

Why does it take a few days to ship?

Because your shirt doesn't exist yet. It gets printed after you order. That's the whole print-on-demand thing. It takes 2–5 business days to produce, then it ships. If you need it faster, check if Express shipping is available at checkout.

My tracking says "label created" but it hasn't moved in two days. Is it lost?

Not necessarily. Sometimes there's a delay between when the carrier gets the label and when they scan the package into their system. Give it another day or two. If it's been more than 5 business days with no movement, contact us.

Do you ship internationally?

Yes! Shipping is available to most countries. International shipping takes longer (7–21 business days after production) and may incur customs duties or import taxes in your country — those are your responsibility, not ours.

I put the wrong shipping address. Can I change it?

Contact us immediately at hello@cantsaythat.com with your order number. If the order hasn't gone to production yet, we may be able to update it. Once it's printed and shipped, we can't change the destination.


RETURNS & PROBLEMS

I ordered the wrong size. Can I return it?

Unfortunately, no. Because items are printed specifically for you, we can't accept returns or exchanges for sizing mistakes. We have a sizing guide on the site — please check it before ordering. We know. We know. We're sorry about it.

My shirt arrived messed up / has a defect / looks wrong. What do I do?

Contact us within 30 days of delivery with your order number and a photo of the issue. We'll send a free replacement or issue a refund. No interrogation, no jumping through hoops.

I haven't received my order and it's been over two weeks. Help.

Reach out to us at hello@cantsaythat.com with your order number. We'll look into what's going on.

Can I cancel my order?

You can cancel within a short window before it goes to production. Email us immediately after placing the order if you need to cancel. Once production starts, we can't cancel it.


THE PHILOSOPHICAL ONES

Are these shirts made ethically?

We use Printify for fulfillment, who works with print partners that follow ethical manufacturing standards including fair wages and working conditions. We care about this, and we've chosen partners who do too.

Is it bad that I relate to all of these?

No. That's actually the point. You're not broken — you're just honest. Welcome.

Why can't I say that at work/family dinner/school?

Society, mostly. Also liability. But you can wear it.

Is "Zero Regret Guarantee" actually a real guarantee?

It means we'll fix anything that's actually our fault (damage, misprints, wrong orders). It does not cover regret resulting from your own sense of humor, changes of heart, or the expression on your mother-in-law's face.

🤔

YOUR QUESTION ISN'T HERE?

If you have a question that's even dumber than the ones we listed, we genuinely want to hear it.

Ask Us Anything →
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